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Travel Information: COVID-19 Update

The Canyon Ranch Commitment Renewed

For 40 years, Canyon Ranch has put the health of our guests, colleagues, partners and friends first. As we make plans to re-open all properties, we remain committed to offering a transformational wellness experience, while adhering to recommended guidelines from the World Health Organization (WHO), Centers for Disease Control (CDC) and relevant government authorities, and our own health and wellness experts. 

We are making plans to welcome you back with the majority of the services and experiences you expect from Canyon Ranch in place, a few adaptations or limitations, and some added experiences and environments as well. Will things be different? Inevitably. Has the heart of Canyon Ranch changed? It’s stronger than ever.

Updated Opening Dates

    • Canyon Ranch Tucson will re-open Sunday, June 28
    • Canyon Ranch spa + fitness Las Vegas will re-open June 4
    • Canyon Ranch Lenox is closed through June 30; an updated opening date is coming soon
    • Canyon Ranch Woodside is closed through July 30

Breathe Easy: New Health Protocols

We’ve taken our hygiene protocols to a higher level than ever, and made adaptations to reduce the spread of COVID-19. Our standards meet or exceed government and regulatory guidance, and the guidance of our own team of experts, led by Dr. Richard Carmona, 17th Surgeon General of the United States. You may review our current health protocols in detail here.

Location-Specific Updates

We will continue to offer most of our current programming, services, and facilities, while also adding some new experiences packages in Lenox and TucsonBelow is the current list of any planned service or facility adaptations to enhance safety and experience:

ALL LOCATIONS:

  • All guests will receive a pre-arrival mandatory guest screening call to verify health status and answer any questions 
  • Each guest will have their temperature checked upon arrival at our properties
  • We will ask that you wear a cloth mask (unless you have a breathing issue) while in common areas of the property; we request you bring your masks from home, but we will have additional masks available if needed.
  • We follow all state guidelines for occupancy in public areas.
  • The pool and fitness areas will be open, following all distancing and occupancy guidelines
  • Daily scheduled talks and classes will maintain a maximum number of participants in each event 
  • All dining venues will be set and monitored for safe six-foot distancing and in line with state occupancy guidelines
  • Buffet and salad bars are suspended until further notice in accordance with our guidelines.
  • Other adaptations as detailed in our Health Protocols

TUCSON

  • We’ve completed beautiful enhancements in the spa and fitness building, including renovations in the Men’s and Women’s Locker Rooms
  • We will continue to offer complimentary transfers to and from the Tucson airport, while still following safety guidelines (vehicles will run at ½ capacity)
  • Double U Café will not serve food but that area will remain open around the pool
  • Salads will be served at the table instead of having a salad bar
  • Massages will be offered, and both the guest and the practitioner will be required to wear a mask with the practitioner wearing gloves
  • Demo Kitchen Lunch & Learn will not be offered initially upon re-opening
  • Spa Days will be limited
  • A new set of curated experience “Pathways” is available for booking upon re-open

LENOX

  • A list of any details specific to the Lenox property will be available when an opening date is announced
  • We will continue to have most of our current programming, services, and facilities open while also adding some new experiences.
  • The pool and fitness areas will be open, following all distancing and occupancy guidelines.
  • A new set of curated experience “Pathways” is available for booking upon re-open
  • CR Rebel will be open for snacks only

LAS VEGAS

  • Massages will be offered, and both the guest and the practitioner will be required to wear a mask with the practitioner wearing gloves
  • Locker rooms and shower areas will be available but spa wet areas (Aquavana) with be closed per government regulations.
  • Relaxation, conservatory lounges and fitness areas will be open, following all distancing and occupancy guidelines. 
  • The Grill, Truth & Tonic and CR CREĀT will not be open in June and re-opening dates will be announced soon.

WOODSIDE

  • A list of any details specific to the Woodside property will be available when an opening date is announced

Watch this page for further updates on dates, services, and details. Meanwhile, should you have any questions about the above, please don’t hesitate to contact us at reservations@canyonranch.com or 833.302.0677 for answers or click here for more information about alternative booking opportunities. 

Be safe. Be well. We look forward to welcoming you back to Canyon Ranch soon.

 

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Questions & Reservations

Tucson, AZ
Wellness Resort
800.742.9000
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Wellness Resort
800.742.9000
Woodside, CA
Wellness Retreat
855.277.8877
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Spa + Fitness
877.220.2688

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