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Re-Opening Plans & Updates

The Canyon Ranch Commitment Renewed

For 40 years, Canyon Ranch has put the health of our guests, colleagues, partners and friends first. As we begin to re-open all properties, we remain committed to offering a transformational wellness experience, while adhering to guidelines from the World Health Organization (WHO), Centers for Disease Control (CDC) and relevant government authorities, as well as our own health and wellness experts. 

We’ll welcome you back with the majority of the services and experiences you expect from Canyon Ranch in place, a few adaptations or limitations, and some added experiences and environments. Will things be different? Inevitably. Has the heart of Canyon Ranch changed? It’s stronger than ever.

Updated Opening Dates

    • Canyon Ranch spa + fitness Las Vegas OPEN
    • Canyon Ranch Lenox will re-open Thursday, July 23
    • Canyon Ranch Tucson will re-open Monday, August 3
    • Canyon Ranch Woodside is closed through July 30

Breathe Easy: New Health Protocols

We’ve taken our hygiene protocols to a higher level than ever, and made adaptations to reduce the spread of COVID-19. Our standards meet or exceed government and regulatory guidance, and the guidance of our own team of experts, led by Richard Carmona, MD, MPH, FACS, 17th Surgeon General of the United States. You may review our current health protocols in detail here.

Location-Specific Updates

We’ll continue to offer most of our current programming, services and facilities, while adding some new experiences packages in Lenox and TucsonBelow is the current list of service or facility adaptations to enhance your safety and experience:

ALL LOCATIONS:

  • All guests will receive a pre-arrival mandatory guest screening call to verify health status and answer any questions.
  • All guests and staff members will have temperature checked upon arrival at Canyon Ranch properties; at Canyon Ranch spa + fitness in Las Vegas, The Venetian Resort checks temperatures.
  • Ranch staff and guests must wear cloth masks at all times except in guest rooms, while eating, swimming, receiving certain spa service and while outdoors with 6-foot safe distancing; we request you bring your masks from home, but we will have additional masks if you need one.
  • We follow all state guidelines for occupancy in public areas.
  • Canyon Ranch pool and fitness areas will be open, following all distancing and occupancy guidelines.
  • Daily scheduled talks and classes will maintain a maximum number of participants in each event.
  • All dining venues will be set and monitored for safe six-foot distancing and in line with state occupancy guidelines.
  • Buffet and salad bars are suspended until further notice in accordance with our guidelines.
  • Other adaptations as detailed in our Health Protocols.
  • Personal services such as Massage, Skin Care and Salon will be offered. Face masks will be required to the extent they’re practical during these services.

TUCSON

  • We’ve completed beautiful enhancements in the spa and fitness building, including renovations in the Men’s and Women’s Locker Rooms.
  • We continue to offer complimentary transfers to and from the Tucson airport, while following safety guidelines (vehicles will run at ½ capacity).
  • Double U Café will not serve food but that area will remain open around the pool.
  • Salads will be served at the table instead of having a salad bar.
  • Demo Kitchen Lunch & Learn will not be offered initially upon re-opening.
  • Spa Days will be limited.
  • A new set of curated experience “Pathways” is available for booking.

LENOX

  • We’ll continue to have most of our current programming, services and facilities available, including our wide array of outdoor activities such as kayaking, hiking, mountain/road biking, paddle boarding, archery, ropes course, and more.
  • We continue to offer complimentary transfers to and from the Albany International Airport, Bradley International Airport and the Albany Train Station while following safety guidelines (vehicles will run at ½ capacity).
  • A new set of curated experience “Pathways” is available for booking.
  • Culinary Rebel™ will be open for snacks only.
  • Salads will be served at the table instead of having a salad bar.
  • Demo Kitchen Lunch & Learn will not be offered initially upon re-opening.
  • Spa Days will be limited.

LAS VEGAS

  • Locker rooms and shower areas will be available but spa wet areas – Aquavana – with be closed per government regulations.
  • Relaxation, conservatory lounges and fitness areas will be open, following all distancing and occupancy guidelines. 
  • Canyon Ranch Grill™, Truth & Tonic will re-open July 3. CR CREĀT™re-opening dates will be announced soon.

WOODSIDE

  • A list of details specific to Canyon Ranch Woodside will be available when an opening date is announced.

Watch this page for further updates on dates, services and details. Meanwhile, please don’t hesitate to contact us with any questions at reservations@canyonranch.com or 833.302.0677 or click here for more information about alternative booking opportunities. 

Be safe. Be well. We look forward to welcoming you at Canyon Ranch soon.

 

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Questions & Reservations

Tucson, AZ
Wellness Resort
844.772.8435
Lenox, MA
Wellness Resort
800.326.7100
Woodside, CA
Wellness Retreat
855.277.8877
Las Vegas, NV
Spa + Fitness
877.220.2688

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Spa + Fitness
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