Mystic Soul

Our standard policy requires a two-night deposit at the time of booking, fully refundable up to 21 days before arrival; deposit is forfeited with less than 21 days’ notice.

Our Designed Experiences are carefully curated to frame a holistic approach to your wellness goal, but we understand that some of the services and treatments might not appeal to every guest. A Wellness Guide will work with you to adjust your experience to meet your individual needs.

You are welcome to arrive as early as 8 AM to enjoy the property. While rooms are ready by 3 PM, we suggest packing workout clothes in your carry-on so you can start exploring right away. A Wellness Guide will be available, and lunch is included for early arrivals.

On departure day, check-out is at noon, but you’re invited to stay and enjoy the resort until 5 PM, with lunch as your final meal.

Tucson:

We provide complimentary van transportation to and from Tucson International Airport. Email or call (844) 772-8435 with flight details 48 hours in advance. For Phoenix Sky Harbor Airport, contact us for options.

Lenox:

We provide van transfers for Albany International Airport, Bradley International Airport, or the Albany train station. Please call (800) 326-7100 or email at least 72 hours in advance with your details.

The spa is the beating heart of Canyon Ranch resorts. It is where you will attend fitness classes, receive services, or just luxuriate in our relaxing facilities. Each fully attended, gender-specific locker room includes luxurious showers, steam rooms, saunas, whirlpools, cryo-plunge pools, and relaxation areas.

No tipping, please. We don't want you to worry about anything while you are our guest or feel like you need to carry around your wallet, so we are a no-tipping resort.

We recommend your stay at Canyon Ranch be a time for you to relax and make room for self-care, so we do not have a designated business center. However, if you must work while at our resorts, wi-fi is available everywhere on property. Please be mindful of our cell phone policy, which restricts cell phone use to your room, your patio, or designated cell phone areas.

Alcohol may be served at special, pre-arranged events for group guests, homeowners, and members. Alcohol is available for purchase at the Javelina Cantina in Tucson, and the Culinary Rebel in Lenox, on limited days and for limited hours. Alcohol is prohibited from being brought into the dining outlets, pool areas, and the spa. Guests may bring and enjoy alcohol responsibly in the privacy of their rooms or order in-room delivery of select wine and spirits.

Each Designed Experience includes premium services that are unique. If you have a family member who wants to attend but does not want the same services (or any services) we have special double occupancy rates. Please contact an experience consultant at 866-494-9279 to secure your special rate.

Guests must be at least 14 years old. Additional age restrictions may apply to specific experiences.