TRAVELING TO WOODSIDE
Travel Restrictions: Please check your local state’s website for any updates or restrictions regarding travel outside your state as well as California’s latest travel guidelines.
Flying? To learn about airport safety procedures, flight information and operational status, please click here for details from San Francisco International Airport or San Jose International Airport.
Pre-arrival screening: All guests receive a mandatory pre-arrival guest screening to verify health status and answer any questions.
Arrival & Daily Wellness Checks: All guests and staff members receive temperature checks upon arrival to Canyon Ranch properties, and daily wellness checks that include a no-touch temperature check thereafter.
Wear Masks: Staff and guests must wear cloth masks at all times except while eating, swimming, receiving certain spa services, or while in guest rooms. We ask that you bring masks from home, but can supply a mask if needed. While outdoors, California mandates guests carry a mask at all times and wear one if they come into contact with someone outside of their household.
Distance. Not Distant. Please maintain physical distance of at least 6 feet from others.
Clean Hands: All guests receive hand sanitizer at check-in, and no-touch dispensers are located around the property, so you can wash frequently.
Symptoms? Any guest experiencing symptoms will need to return to their room and call “0” for assistance. The on-property staff will help quickly.
FACILITIES & COMMON SPACES
We’ve adapted some services and facilities to encourage social distancing and outdoor experience while following all state guidelines for occupancy in public areas.
We clean all gyms and public spaces (including transportation) using products and electrostatic sprayers that meet CDC and EPA standards concerning viruses, bacteria, and other pathogens.
Fitness: Our indoor fitness studio is open and we’ve marked floors for safe spacing, rearranged equipment, and adjusted schedules to allow for sanitizing between classes. Our Forest Fitness course and hiking trails are open with fitness classes and private fitness sessions taking place outside weather permitting.
Pool & Spa Spaces: The indoor saline pool is open with social distancing protocol in place. The sauna, steamroom and whirlpool are closed due to county guidelines.
We clean all guest rooms using products and electrostatic sprayers that meet CDC and EPA standards concerning viruses, bacteria, and other pathogens.
Arriving guests receive fresh duvets, housekeepers change gloves after servicing each room, and linens are delivered in single-use, sealed bags. Guests may select to have daily housekeeping or have the room pre-stocked for the weekend.
We have removed paper items from our guest rooms and extra pillows and blankets are available on request.
SERVICES & PROGRAMMING
Classes & Lectures: Daily scheduled talks, classes, and events will maintain a maximum participant/attendee number. We maintain a robust schedule with a diverse range of activities, levels, and times. The Demo Kitchen Lunch & Learn is temporarily unavailable. View our Daily Schedules for current offerings.
Services: Personal services such as massage, skin care, and coaching, training and excursions are available and face masks will be required to the extent they’re practical during these services. View our current Services Menu, and check with your Retreat Advisor to create and adjust a schedule that works for you.
Retreat guests have the option to enjoy meals at a reserved time to accommodate social distancing on our heated decks. Indoor dining is closed at this time in accordance with county guidelines. We also offer meals to go should you want to eat outdoors or in your guest room.
MEETINGS & EVENTS
As always, meetings and events are tailored to your needs and concerns. Contact our Group Sales team to plan a safe and healthy experience and environment for your group.
Our safety precautions and flexible reservations policies mean stress-free planning for you. Whether you’re booking for yourself or giving the gift of wellness to others through Give Canyon Ranch, we’re committed to supporting your well-being now and in the future.