TRAVELING TO TUCSON
Travel Restrictions: Please check your local state’s website for any updates or restrictions regarding travel outside your state as well as Arizona’s latest travel guidelines.
Flying? Tucson International Airport is offering complimentary Covid-19 tests for travelers. To learn about airport safety procedures, flight information and operational status, click here.
Airport Transfers: We continue to offer complimentary transfers to and from the Tucson airport, at reduced capacity to support safety guidelines.
Pre-arrival screening: All guests receive a mandatory pre-arrival guest screening to verify health status and answer any questions.
Arrival & Daily Wellness Checks: All guests and staff members receive temperature checks upon arrival to Canyon Ranch properties, and daily wellness checks that include a no-touch temperature check thereafter.
Wear Masks: Staff and guests must wear cloth masks at all times except while eating, swimming, receiving certain spa services, or while in guest rooms. We ask that you bring masks from home, but can supply a mask if needed. At this time, Arizona guidelines do not require guests to wear cloth masks while outdoors while following social distancing guidelines.
Distance. Not Distant. Please maintain physical distance of at least 6 feet from others.
Clean Hands: All guests receive hand sanitizer at check-in, and no-touch dispensers are located around the property, so you can wash frequently.
Symptoms? Any guest experiencing symptoms will need to return to their room and call “0” for assistance. The on-property medical staff will help quickly.
FACILITIES & COMMON SPACES
We’ve adapted some services and facilities to encourage social distancing and outdoor experience while following all state guidelines for occupancy in public areas.
We clean all gyms and public spaces (including transportation) using products and electrostatic sprayers that meet CDC and EPA standards concerning viruses, bacteria, and other pathogens.
Gyms & Studios: Fitness areas are open and we’ve marked floors for safe spacing, rearranged equipment, and adjusted schedules to allow for sanitizing between classes.
Pool & Spa Spaces: Outdoor pools are open with a max limit. Spa spaces and locker rooms, including hot tubs, sauna, cold dip, and a new Himalayan salt wall in the sauna, are open with a limit of 2 people. The aquatic center is closed.
We clean all guest rooms using products and electrostatic sprayers that meet CDC and EPA standards concerning viruses, bacteria, and other pathogens.
Arriving guests receive fresh duvets, housekeepers change gloves after servicing each room, and linens are delivered in single-use, sealed bags. Some in-room services are temporarily unavailable, including turndown, newspaper deliveries, and servicing of rooms with guests present.
We have removed paper items from our guest rooms and extra pillows and blankets are available on request.
SERVICES & PROGRAMMING
Classes & Lectures: Daily scheduled talks, classes, and events will maintain a maximum participant/attendee number. We maintain a robust schedule with a diverse range of activities, levels, and times. The Demo Kitchen Lunch & Learn is temporarily unavailable. View our Daily Schedules for current offerings.
Services: Personal services such as massage, skin care, and salon are available and face masks will be required to the extent they’re practical during these services. We continue to offer a wide array of Canyon Ranch services, with some temporarily unavailable including watsu aquatic massage. Others are available with limited capacity or based on guest demand. View our current Services Menu, and check with your Program Advisor to create and adjust a schedule that works for you.
The Grill is open for dining and set and monitored for safe six-foot distancing in keeping with state occupancy guidelines. Salad bars are temporarily unavailable; salads are served at the table. We offer both room service upon request as well as grab and go meals should you want to eat outdoors or in your guest room. The Double U Café is currently closed.
MEETINGS & EVENTS
As always, meetings and events are tailored to your needs and concerns. Contact our Group Sales team to plan a safe and healthy experience and environment for your group.
Our safety precautions and flexible reservations policies mean stress-free planning for you. Whether you’re booking for yourself or giving the gift of wellness to others through Give Canyon Ranch, we’re committed to supporting your well-being now and in the future.