Communication Skills for Greater Harmony

April 14, 2016 to April 16, 2016

How can you improve communications to transform conflict into cooperation? Renowned authors and experts Drs. Peter and Susan Glaser will share insights and strategies in enlightening presentations:

Thursday, 8 pm. Communication: The Hidden Dimension. A world of communication exists below the surface of our awareness. When conflict arises, this hidden dimension often triggers confusion and emotion, thwarting creative resolution and strategic action. Learn how you can cut through miscommunication and bring to light productive alternatives.

Saturday, 8 pmBreak Through Conflict. Transform conflict into cooperation and make good relationships even better. Learn skills you can apply in any situation for responding to criticism and raising delicate issues. Take home tools for creating trust through conflict.