Communication Skills for Greater Harmony

May 1, 2014 to May 3, 2014

How can you improve communications to transform conflict into cooperation? Renowned authors and experts Drs. Peter and Susan Glaser will share insights and strategies in enlightening presentations:

Thursday, 8 p.m. - Communication: The Hidden Dimension. A world of communication exists below the surface of our awareness. When conflict arises, this hidden dimension often triggers confusion and emotion, thwarting creative resolution and strategic action. Learn how you can cut through miscommunication and bring to light productive alternatives.

Saturday, 8 p.m. - Break Through Conflict. Transform conflict into cooperation and make good relationships even better. Learn skills you can apply in any situation for responding to criticism and raising delicate issues. Take home tools for creating trust through conflict.