General Information

Celebrity Cruises

  • SpaClub® guests must be at least 16 years old.
  • No smoking allowed.
  • Alcoholic beverages are not served or permitted.
  • No mobile phones or laptops permitted.

Hours
At sea: 8 am to 8 pm
In port: 8 am to 9 pm

Gratuities
An 18% service charge will be added to all listed prices. Any additional gratuities for exceptional service are appreciated, but not expected.

At Your Service
Our friendly and knowledgeable staff is here to help recommend and book SpaClub experiences that will be beneficial and enjoyable.

Aqua Therapy Pass
You must be 16 years or older to use facilities. Passes are valid per voyage only and are nonrefundable and nontransferable.

What to Bring
Please bring your own fitness wear and bathing suit – we do not provide clothing. Shirts and closed-toed athletic shoes must be worn in the fitness area. We suggest leaving valuables in your stateroom, not in your locker.

Availability of Treatments, Services & Facilities
All treatments, services and facilities are subject to availability. Certain promotional treatments are only available during limited periods of the voyage, for example on a specified port day. While every effort is made to ensure the full availability of spa services, ongoing maintenance, refurbishment or unforeseen circumstances may result in some of the facilities being withdrawn at short notice.

Prices
Although printed material is kept as up to date as possible, please note that pricing is subject to change. Please ask one of our staff members for the price of your treatment before you book.

Refund Policy
Treatments: We aim to provide you with a professional service that exceeds your expectations and increases your feeling of well-being. If you are not completely satisfied with the treatment you receive, please tell the therapist before you leave the spa. We will do our best to resolve any concerns you raise. If you wish to express a concern after you have left the spa, please contact the Spa Director as promptly as possible.

Products: We will exchange or refund the cost of unopened retail products if you change your mind. However, for the safety of all of our customers, we are unable to accept opened or used products. All exchanges or refunds must be requested in good time before the end of the voyage. No exchanges or refunds are possible after you leave the ship.

Cancellation Policy
SpaClub cancellations must be received at least six hours before scheduled Spa appointments, three hours before scheduled Salon appointments, or the full service fee is charged. Thank you for your understanding. Please visit SpaClub or press the Spa button on your stateroom phone to cancel appointments.