Your Confirmation Packet

Here is all the information you need to begin planning your Spa Renewal Day.

Please review the details of your stay in your email confirmation letter. If you have any questions, please call 800-742-9000.

Plan Your Spa Renewal Day

Please pre-book your services 2 weeks prior to your arrival date by calling us at 800-877-0404, between 8 a.m. and 6 p.m. EST.

Please note: If you cancel services within 8 hours of a scheduled appointment, you will be charged in full for the service.

Lenox Guide to Services & Fees

This Week at Canyon Ranch is a schedule of all the daily activities, classes and presentations at the Ranch this week, and for three weeks out. As your arrival nears, please come back to view This Week for the day you'll be here. You'll receive a printed copy of This Week when you arrive:

This Week at Canyon Ranch
November 11 - November 17, 2012
November 18 - November 24, 2012
November 25 - December 1, 2012
December 2 - December 8, 2012
December 9 - December 15, 2012

About Your Day

  • After checking in at the Front Desk and reviewing your itinerary, please go to the Spa to receive your locker assignment, robe and shower shoes to use throughout the day. Spa Renewal Days are from 8 a.m. to 5 p.m. Lunch is included; breakfast is not.
  • Give yourself ample time before your spa services to shower and/or use the whirlpool. Please ask the locker room attendant to direct you to the Skin Care department for facials or the Salon for manicures, pedicures or hair appointments.
  • The massage waiting area is located at the back of the locker room. If you have a massage scheduled, your therapist will call your name and escort you to your massage room.
  • At the end of your Spa Renewal Day, simply return your robe and shower shoes to the locker room attendant.
  • Please note: Spa Renewal Days do not include morning walks.

Driving to Lenox? Click here for directions.

Click here for Canyon Ranch policies, airport transportation, check-in & check-out information and other guidelines and procedures to help you plan your stay.